Job Description

Join our winning team and be part of a company that truly invests in your growth and success! For over 70 years, we’ve built a legacy as a trusted provider of plumbing, electrical, heating, and air conditioning services. Our commitment goes beyond excellence in service—we strive to enrich the lives of our team, customers, and the communities we serve.

The General Manager is responsible for allocating budget resources, creating and maintaining policies, coordinating business operations, managing operational costs, ensuring the highest quality of customer service is maintained, improving processes, engaging with vendors, and hiring employees.

Compensation Package: $160K - $200K based on experience + Bonus + benefits

Essential Job Functions

• Oversees all aspects of the HVAC department, including but not limited to service, sales, installation, call taking, dispatching, billing, and day-to-day activity.
• Prepare/review all GM reporting, including activity trackers and forecasting, and take the appropriate action.
• Analyze determinants of profitability and take appropriate actions to maintain goals.
• Establish a dynamic business plan with detailed annual objectives, including but not limited to growth, revenue, bottom line, and market share, with the President/owner.
• Consistently monitor financial performance and adjust operational expenses according to the plan.
• Consistently monitor and manage all procurements to control costs while adhering to the highest standard of quality.
• Consistently monitor and adjust the efficiency of business relationships and procedures to meet objectives.
• Top to bottom P&L responsibility—from project level to bottom line.
• Overseeing daily business operations.
• Developing and implementing growth strategies.
• Oversees and supervises all brand departments and employees.
• Oversees training of low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Other duties as assigned.

Work hours are determined based on the needs of the business. Extended hours and weekends may be required to meet business needs.

Competencies

This position requires strong time management skills and the ability to handle multiple tasks simultaneously. Must be able to keep composure under pressure in a fast-paced environment while meeting deadlines and collaborating with different parties. The position requires excellent leadership skills to enhance team productivity and work-related standards. Must maintain a high level of professionalism and customer service-oriented focus. This position requires the ability to communicate effectively, both verbally and in written communication skills, in addition to well-developed conflict resolution skills.

Education and Experience

This position requires 3-5 years of prior experience in the construction trade, preferably HVAC or Home Services. Prior supervisory experience with the ability to effectively coach, counsel, and train employees. Knowledge of HVAC systems is a plus. Requires a high school diploma and/or any equivalent education and experience to meet the essential functions of the job. Valid driver’s license and insurable under our company insurance policy.

Travel

Regular travel should be expected between locations and job sites. Occasional travel to partner companies or for related training and meetings. Travel is to be expected primarily during normal business hours; however, you may be required to respond to emergency calls during off-hours.

EOE

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