Job Description

Department ​

BSD UCP - Revenue Cycle - Accounts Receivable Government

About the Department

​

The Biological Sciences Division (BSD) and the University of Chicago Medical Center (UCMC) are managed by a single Dean/Executive Vice President and comprises the largest unit of the University, accounting for 60% of its annual budget. All physician, hospital, and clinic services are managed through the Medical Center, which is a $1.3 billion enterprise. The BSD includes the Pritzker School of Medicine, approximately 20 academic units, degree granting committees, and research centers and institutes. The BSD is located on the University's main campus in Hyde Park, ten minutes south of downtown Chicago. BSD's patient care operations are conducted primarily at the University of Chicago Hospital and clinics, which share the same campus. The University of Chicago Practice Plan (UCPP) is the central organization that supports the clinical activity of nearly 850 clinically active faculty practicing at the University of Chicago. These clinically active faculty collectively form the University of Chicago Physicians Group (UCPG). The University of Chicago Physicians' Group (UCPG) is a component of the physician practice plan for the University of Chicago. The UCPG department provides billing services for medical services provided by University physicians and manages the accounts receivable collection and reporting processes for the Biological Sciences Division (BSD) departments. Each physician is a faculty member and is based in a specified department in the BSD.

Job Information ​

Job Summary:

Responsible for assisting the revenue cycle team by performing one or more aspects of routine physician revenue cycle billing. Communicate and work with University and UCM departments, patients, payers and other external entities to obtain the necessary information to process claims, collect cash and reduce AR.

Responsibilities:

• Perform patient and insurance for various revenue cycle activities; such as working rejections, no activity follow-up accounts, registration-related functions, eligibility inquiries and other activities that contribute to AR/Account Resolution.
• Perform revenue cycle activities to resolve the account balance, such as resolving claim edits, rejections, resolve complex Provider Level adjustments (PLBs) credit balances, applying payments and adjustments to accounts.
• Responsible to make insurance follow-up phone calls to payers to resolve missing remit file issues.
• Work with IT to resolve EDI file load errors and work with payers to resolve missing remit file issues.
• Communicate with revenue cycle experts regarding the necessary medical records and clinical and/or billing information needed from the department to resolve accounts and escalate issues when appropriate to revenue cycle experts and/or manager.
• Complete daily payment batch reconciliation and create/update accounts within the billing system, including demographic and insurance changes or additions; and maintain documentation within the billing system for account activity.
• Assist in tasks related to projects and in the development, coordination and review of procedures.
• Correspond with internal and external constituencies to obtain appropriate documentation and/or information in an effort to resolve the account.

Competencies:

• Participate as a member of the staff in identifying priorities for the work unit and participate as a member of a work group or team.
• Interact and communicate with clarity, tact, and courtesy with patrons, patients, staff faculty, students, and others.
• Work with supervision to identify and describe work task priorities.
• Recognize and resolve or refer problems and conflicts.
• Negotiate and manage interpersonal communication effectively.
• Handle multiple concurrent tasks in a competent and professional manner in a fast paced atmosphere.
• Solve problems independently with limited direction from the supervisor.

Additional Requirements ​

E

ducation, Experience, or Certifications:E

ducation:H

• igh school diploma or GED required.

E

xperience:B

• ackground with physician billing experience required.P
• revious work with third party payor rules, procedures and policies in physician billing required.B
• ackground working with all government payors including but not limited to Medicare, Medicare Advantage Plans, Medicaid and Medicaid MCO’s preferred.L

icenses and Certifications:M

• edical terminology certification preferred.C
• PT certification preferred.

T

echnical Knowledge or Skills:P

• roficiency with Microsoft Office suite required.U
• nderstand medical terminology/documentation and basic documentation such as help screens and departmental handouts.P
• roficient using electronic medical records (EMR) systems preferred.S
• killed in diagnosis and CPT coding terminology required.P
• revious Epic EMR experience preferred.

W

orking Conditions and Physical Requirements:O

• ffice/Remote.

P

ay Range:$

• 21.06 - $30.83 per hour.

R

equired Documents:R

• esume/CVC
• over Letter

W

hen applying, the document(s) M UST be uploaded via the M y Experience page, in the section titled A pplication Documents of the application.

B

enefit Eligibility​

Y

es

R

equires Compliance with University Covid-19 Vaccination Requirement

N

o

P

ay Frequency​

H

ourly

P

ay Range

P

lease refer to Additional Requirements to see the pay ranges

S

cheduled Weekly Hours​

4

0

U

nion​

0

24- Local 743, I.B.T. Clerical

J

ob is Exempt

N

o

D

rug Test Required

N

o

M

otor Vehicle Record Inquiry Required

N

o

H

ealth Screen RequiredN

o

P

osting Date​

2

024-11-01

R

emove from Posting On or Before​

2

025-05-01

P

osting Statement:​ T

h

e University of Chicago is an Af firmative Action/Equal Opportunity/Disabled/Veterans a nd does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the Un iversity's Notice of Nondiscrimination. S

t

aff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Ap plicant Inquiry Form. W

e

seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange. A

l

l offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. T

h

e University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: ht tp://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637. 2

0

24 UChicago Benefits Guide.pdf]]><

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