Job Description

Well Established Reconstruction Company is seeking an experienced Client Services Manager in the Greater Phoenix area. Must have professional experience within the consturction industry. This role is responsible for Managing business Development matters for the region. You will be responsible for representing the company and brand awareness at industry events. Fosters industry and community relationships with the intent of building the business reputation and networking with potential clients and indsustry professionals. Obtains leads through industry networking and develops strategies to pursue job leads.

Responsibilities:

• Identifies potential construction opportunities through relationships with property management companies, community managers, trade partners, attorneys, and construction experts.
• Periodically checks in on ongoing projects. Keeps their thumb on the pulse of a project by communicating with the manager or board members during the course of construction to ensure our work is meeting their expectations. Assists the project team with communication and response strategies if/when problems during construction arise.
• Tracks potential construction project leads, proposals, and bids by closely monitoring and making follow-up calls to the appropriate persons or organizations.
• Regulary monitors work being performed by the consulting group and the destructive testing assignments being performed by the construction team. Monitors settlement dates and identifies key players and relationships, including managers, attorneys, experts, and board members. Sows the seeds for future business development pursuits.
• Tracks deadlines and monitors internal progress towards meeting submittal timelines for proposals, bids, interviews, and presentations
• Promotes the company brand by attending industry events and trade shows. Participates as a sponsor in targeted events and organizes collateral, decorations, themes, and special events.
• Participates in trade associations/industry organizations and attends regular meetings with the intent of building industry alliances, gaining industry information, and promoting the brand
• Assists in planning, coordinating, and conducting presentations to homeowners association boards and property management companies.
• Develops various creative promotions targeting industry relationships to promote the brand and company awareness within the industry.
• Uses a database to develop, maintain, and keep current a list of contacts, community managers, homeowners association boards, attorneys, experts, and other networking sources.
• Works in conjunction with other company team members to gain information on leads and upcoming projects.Uses information to foster relationships with the intent of closing deals.
• Regularly meets with management to review activity, progress, goals and successes and set objectives
• Annually prepares a comprehensive marketing budget and tracks actual costs throughout the year.
• Prepares proposals, PowerPoints, presentations, and other collateral as needed for potential project submittals. Ensures that material is maintained current, and that it is targeted and edited for specific use
• Plans and organizes townhall kick-off meetings for new projects
• Maintains, updates, and manages all company collateral and graphics, including website, brochures, presentations, photography, logos, forms, and logo-wear. Interfaces with company's independent graphic designers and computer consultants to assist in maintenance and development of this material, as needed
• Schedules, coordinates, and participates in interviews for new projects
• Oversees company's social media presence

Work Requirements

• Majority of work to be accomplished in the office, primarily working on laptop computer and phone
• Work requires regular travel outside the office to call on clients, visit potential project sites, active project work sites, meetings, industry events, and sales functions
• Frequent work at fast pace with frequent, unscheduled interruptions
• Full-time position, Monday through Friday. Responsibilities may require an adjusted work schedule and/or evening and weekend work may be required as job duties demand
• Occasional attendance at weekend and evening industry events is required, in addition to attendance at homeowners association board meetings and interviews
• Regular travel via car to visit clients, industry events and potential work sites in local geographic location

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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