Job Description

Contracts and Pricing Coordinator

Location: Weston, Florida

About Our Client:

Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss!

Key Responsibilities:

• Interacting with customers and internal sales/service teams to address a variety of inquiries related to product quality, service contracts, and support needs.
• Answering service contract questions and maintaining the shared inbox to ensure timely and accurate communication.
• Invoicing billable customers for time and materials, including rental deal structures and Insightful Data Analytics.
• Drafting and presenting return on investment (ROI) reports to assist the sales team in communicating the value of service solutions.
• Learning and supporting cross-functional responsibilities in logistics to strengthen overall operational awareness.
• Collaborating with quality, service, and engineering teams to investigate and resolve product or service issues.
• Leading root cause investigations and implementing corrective and preventive actions (CAPA) for recurring service or quality concerns.
• Developing and updating quality procedures and documentation in alignment with regulatory requirements and company policies.
• Supporting internal and external audits by preparing required documentation and participating in audit activities.
• Analyzing service trends and customer feedback to identify opportunities for continuous improvement and enhanced service delivery.
• Participating in cross-functional meetings to ensure alignment on quality and service objectives.
• Monitoring performance metrics and reporting findings to leadership for action and decision-making.

Qualifications:

• A degree is required.
• Strong interpersonal and communication skills to manage customer interactions and internal collaboration.
• Proven ability to work independently and manage multiple projects simultaneously.
• Sound understanding of quality systems, service contracts, and reporting functions.
• Familiarity with data analytics and service-related billing processes.
• Attention to detail is preferred for ensuring accuracy in documentation and reporting.
• The ability to multitask across multiple projects and responsibilities is highly preferred.
• Problem-solving skills preferred for identifying and addressing service issues effectively.
• Being detail-oriented is considered a valuable strength and is preferred for this role.
• A at least 3 years of hands-on experience with relevant tools and systems is preferred.
• NO C2C CANDIDATES

Interested Candidates please apply on our website at

For more information about our services and great opportunities at JBL Resources, please visit our website:

JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.

**JBL is an Equal Opportunity Employer and E-Verify Company

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