Job Description

Responsibilities

• Manage and lead engagements related to transaction monitoring, including policy and procedure development; process improvement; support transaction monitoring system implementation; and rule tuning (e.g., user acceptance testing, above-the-line/below-the-line testing support)
• Manage transaction monitoring team responsibilities in a team lead capacity including:
• Guide transaction monitoring analyst/associate-level reviewers
• Provide periodic reporting and escalations to management, including maintaining trackers of team productivity, quality results, and necessary escalations
• Oversee alert and case investigation production quality, including performing sample-based quality control (QC) and quality assurance (QA) reviews
• Master production quality on alert and case reviews in high-volume scenarios (e.g., remediation of backlogs, lookback reviews, process optimization)
• Develop and coach on strong transaction monitoring narratives for alert dispositions and case investigations
• Prepare and review transaction monitoring case investigations and case memoranda
• Ensure completion of tasks/casework assigned to the engagement team
• Provide guidance and training to team members on skills related to client matters/engagements
• Manage engagements to meet deadlines and commit to delivering quality work products on time and on budget
• Maintain education and knowledge for BSA, AML/KYC/OFAC, and PATRIOT Act regulations
• Ensure team meets clearly defined productivity and quality assurance standards
• Other duties as assigned

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