Job Description

We have a position available for a Sprinkler Service Manager in our Service Department. This position plays a crucial role in providing top-quality customer service. The job requires managing multiple tasks and responsibilities while communicating effectively with customers and co-workers.

Responsibilities (including but not limited to the following):

· Oversee the growth, profitability, and efficiency of the service department

· Scheduling customers

· Responding to customer inquiries & provide customer satisfaction

· Estimating projects

· Ensure all field technicians receive proper training and ongoing development

· Close communication with field technicians

· Technical assistance as needed to field technicians

Requirements

· High school diploma or equivalent.

· Excellent customer service management.

· 3+ years sprinkler service and/or service management experience

· Be able to provide outstanding, friendly, solution-based customer service.

· Be highly organized, pro-active, and detailed.

· Excellent written and verbal communication skills.

· Valid driver's license.

· Be proficient using Word and Excel.

Added bonus:

· Knowledge of Hindsite CRM software

· Knowledge of Quickbooks

Salary: Based on skill and experience. Range: $4,400 - $5,500 per month

Hours: Full-time position, Monday through Friday, 7:00 AM – 3:30 PM. (Occasional Saturdays upon request)

Benefits

· Health Care Plan (Medical, Dental & Vision)

· Employer Matching 401k

· Paid Holidays

· Paid Vacation

· Paid Sick Time

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