Job Description

Program Manager Quality Improvement

Pride Health is hiring a Program Manager for Quality Improvement for one of its clients in California.

This is a 3-month contract with the possibility of a Contract to Hire with competitive pay and benefits.

Location – Newport Beach, California (92663)

Pay range - $60 - $70 per hour on W2 (Based on relevant experience)

Length of assignment – 3 months contract (Possibility of Contract to Hire)

Shift – M-F 8 am-4:30 pm; 100% onsite.

Job Summary

Responsible for establishing and continuing effective quality improvement efforts to achieve organizational performance goals and national top decile performance in clinical excellence. Quality improvements may be small or large scale and are in alignment with Hoag’s strategic goals for example, addressing 30-day readmissions and mortality reduction. The Quality Improvement Manager may apply Lean, Six Sigma, and other quality improvement methodologies to deliver results.

Roles are very specific - candidates must have in-depth experience in Clinical Quality Improvement in a hospital inpatient setting.

Job Duties

• Coaches and trains teams in the utilization of improvement tools and implementation of improvements.
• Manage plans and develop guidelines, process measures, targets, and standards for monitoring and measuring results to deliver on goals.
• Interacts daily with leaders, to identify, define, and manage opportunities to improve quality while helping create a strategic approach to produce and establish extraordinary improvement.
• The Program Manager Quality Improvement collaborates to lead and organize efforts for continuous clinical improvement.

Requirements

• Required Education:
• Bachelor’s degree in Industrial Engineering, Business/Healthcare Administration, Life Sciences or equivalent Medical Foundation, Physician Practice, or Health Plan related experience
• Preferred Education:
• Master’s degree in Industrial Engineering, Business/Healthcare Administration, or Public Health Consulting experience
• Master’s degree in Healthcare Administration or Public Health.
• Preferred Certifications & Licensure:
• Certifications in Lean and/or Six Sigma Methodology
• Project Management Professional (PMP) certification
• Required Skills & Experience:
• Five years’ experience in performance/process improvement projects including but not limited to Lean, and Six Sigma methodologies.
• Advanced training or experience in performing statistical, financial, and strategic analysis
• Demonstrated performance improvement and process improvement skills and knowledge of methodologies such as Lean, Six Sigma, DMAIC, and PDCA
• Highly proficient in Microsoft Project and the Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Comprehensive digital marketing skills
• Candidates must possess all 4 of the below:
• Completed PI training and certification (Six Sigma, lean, CPHQ, Masters in Improvement) from nationally recognized organizations (e.g., ASQ).
• Current or past formal position in Quality Improvement/Performance Improvement (minimum 2 years)
• History of leading and improving quality outcome metrics such as readmissions, mortality, hospital-acquired conditions (infections, falls, pressure injuries, medication errors), sepsis care, venous thromboembolism, unplanned extubations, delirium, complications, c-section, exclusive breastfeeding, etc).
• Experience using key driver diagrams, Pareto charts, excel pivot tables, and project management tools.

Benefits Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

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