Job Description

We are looking for a Quality Manager to support the MPP Falls Creek Division in Pennsylvania. This position is responsible for providing guidance and direction for quality and product auditing resources and functions in the manufacturing processes of the plant. Ensuring that the company is meeting the customer requirements as spelled out by products/services agreed to at quoting and contract review processes. This position is responsible for protecting the company’s interests in the market by supplying safe, dimensionally correct, and functional products. This position is also responsible for leading and directing the quality resources of the company. Responsible for overseeing the Quality department, Quality Engineer, CMM Operator and Quality Tech.

Essential Functions:

• Lead monthly quality meetings with monthly and year to date performance metrics.
• Develop, oversee, and improve MPP quality systems.
• Conduct APQP activities. This includes review of completed PPAPs prior to submission, performing cleanliness testing for new product, and ensuring the correct quality assurance methods are in place.
• Enhance customer and supplier relationships through appropriate communication, documentation, problem-solving, and follow-up.
• Lead Corrective Action Activities if there are any active issues in the manufacturing process, customer concerns and/or excess scrap.
• Provide coaching and leadership for Quality department personnel. Carry out leadership activities such as hiring, training, appraising performance, motivating, and resolving issues.
• Establish and implement metrics for monitoring system effectiveness and customer satisfaction.
• Review activities for the In-Process Inspection resources.
• Direct final inspection activities to ensure that product requirements are being met, direct resources where needed, provide guidance and final decision on product that is being prepared to ship to the customer.
• Perform walk through audits, internal audits, layered audits and 5S audits. Lead quality system surveillance audits.
• Lead implementation of Statistical Process Control
• Lead ISO 9001 Certification and Compliance
• Performs other duties as assigned by immediate supervisor or upper management.
• The employee is frequently required to stand, walk, sit, and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• This position requires working in an internal manufacturing environment.
• Some nights and weekend required to perform critical time-sensitive tasks.
• Minimal travel required.

Education and Experience:

• Minimum Bachelor’s Degree in an Engineering or Science discipline
• Must have 3 to 5 years of experience in manufacturing environment, preferably in the powder metal industry.
• Minimum five years’ experience in a quality assurance function, with experience in directing/supervising others.
• Experience with an ISO 9001 quality management system
• AIAG PPAP experience preferred
• CQE, CQM or Six Sigma certification is preferred
• Experience with Visio, MiniTab, and SPC software.
• Must be proficient in Microsoft Office products including, but not limited to, Word, PowerPoint, Excel and Outlook.

Skills and Characteristics:

• High level of analytical ability to solve complex problems.
• Exceptional organizational skills with the ability to prioritize.
• Ability to present organized and thorough information and data appropriate for intended audience
• Strong oral and written communication skills.
• Strong leadership and strong interpersonal skills to build and lead highly effective teams
• Strong customer service focus.
• Must be able to read, write, and speak English fluently.
• Be flexible, adaptable, able and willing to modify activities and direction with an ever-changing business environment.
• Strong interpersonal skills and work ethic. Ability to get along with diverse personalities. Tactful and mature.
• Possess a professional attitude and promote the same in others.
• Read and interpret GD&T on engineering drawings

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

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