Job Description

Summary

• This position works out of our Alameda, CA location in the Diabetes Care division where we are focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions.
• We're revolutionizing the way people monitor their glucose levels with our new sensing technology.
• As a key member of our US Marketing Operations team, the Marketing Operations Specialist will play a pivotal role in ensuring compliance and operational efficiency within our US Marketing function.
• This role will support in the management of a PRC/MLR process in medical devices or a similar category, coupled with an ability to lead/influence stakeholders and partners toward adopting new systems, tools and processes that will reinforce compliance while increasing efficiency.

Job Duties:

• Collaborate with Marketing or agencies to prepare and submit materials for MLR review and approval.
• Lead the management of the MLR submission list, collaborating with marketing and MLR resources to ensure assets move quickly through the process.
• Track timely approval of promotional materials for efficient MLR review.
• Identify and resolve issues to ensure reviews are efficiently completed throughout the stages of the approval process.
• Advise teams on how to adhere to the MLR review process for promotional content.
• Coordinate training for Agencies, Marketers, and Reviewers. This includes but is not limited to defining the training and communication plan, calendar management, distributing training materials and sending out surveys.
• Prepare and present project progress reports to keep management and team informed.
• Maintain attention to detail and prioritize multiple tasks, taking a proactive approach and positive attitude.
• Speak with confidence about the MLR process.
• Identify opportunities for process optimization.
• Learn and master MLR processes, rules, and regulations.
• Serve as subject matter expert for the US Commercial teams to help create and submit promotional materials.
• Establish partnerships across Marketing, Regulatory, Reimbursement and Clinical to enable optimal commercial compliance adherence.

Qualifications:

• Experience with marketing technology and familiarity with the MLR review process (e.g., Veeva PromoMats, Adobe AEM/Workfront) is a plus.
• Proven ability manage projects
• Ability to learn and stay up to date on regulatory guidelines governing the promotional content creation, production, and distribution processes.

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