Job Description
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As an Infrastructure Engineer Sr. within PNC's Mainframe DevOps Technology organization, you will be part of a team and report into a manager.
This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.
The Software Engineer is responsible for overall support and maintenance of the mainframe platform. This may involve installing, customizing, and maintaining the z/OS operating system as well as installing, upgrading, and supporting IBM and ISV products that are hosted on the platform.
Engineer is responsible for participating in troubleshooting and diagnosing problems with software and may work directly with software vendors to resolve the problems.
You will utilize z/OS SME skills to assist in modernization of the mainframe platform. Requires a strong focus on identifying and implementing automation opportunities as well as developing CI/CD pipelines for implementing DevOps methodologies on z/OS.
Your responsibilities will include:
• Installation and support for mainframe infrastructure software technologies that may include any of the following: z/OS, Unix System Services, TCP/IP, VTAM, ACF2, OPS/MVS, TSO/ISPF, JES2, SDSF, Assembler, Cobol
• Performing 2nd or 3rd level technical support for mainframe infrastructure software.
• Assist service partners in problem resolution. Follow-up and communicate unresolved problems
• Provide 24x7 on-call coverage on a rotational basis and general problem resolution support to our service partners.
• Work cooperatively with our peer mainframe technical support teams, application development teams, and their lines of business.
• Communicate effectively with service partners to identify needs and evaluate alternative technical solutions and strategies. Continually define ways to increase service partner satisfaction and deepen partner relationships.
• As opportunities arise, plan, lead, design, and coordinate technology projects across multiple teams and across multiple organizational layers to support everything from POC to deployment.
• Manages the requirements for planning, organizing, and implementing enterprise-wide technology infrastructure and configuration management functions.
• Leads the planning, development, implementation and evaluation of major configuration changes from acquisition to termination.
• Oversees the effective implementation and use of the configuration management process,
• methodology, tools, procedures, and audit activities.
Perform job responsibilities in a manner consistent with corporate and technology risk management standards:
• Strong interpersonal, verbal, and written communications skills
• Effective time-management and prioritization skills
Additional Experience, Skills, Knowledge:
• Build out of mainframe CI/CD DevOps pipeline
• Experience in installing software to z/OS utilizing SMPE and other technologies.
• Experience in Unix System Services, z/OS Management Facility, and ZOWE strongly desired
• Automation coding experience strongly desired (GitOps, Ansible, Scripting, Python)
• Agile / DevOps Experience desired (Jenkins Build engine, GIT, Eclipse)
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description - Develops, tests and implements software solutions.
- Designs software solutions to address business needs.
- Writes code, tests and deploys software.
- Prepares technical and procedural documentation required for software.
- Maintains and debugs software.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design
Competencies Application Design, Architecture, Application Development Tools, Application Maintenance, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation
Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education Bachelors
Certifications No Required Certification(s)
Licenses No Required License(s)
Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Job Tags
Holiday work, Full time, Temporary work, Part time, Work experience placement, Remote job,