Job Description

Asset Management Contract Analyst - Supply chain

Pay Rate: 24-26 per hour

Location: AdventHealth Altamonte Springs - 701 E Altamonte Dr, Altamonte Springs, FL 32701 -

Shift: M-F 730 am to 4 pm

Temp to Perm - minimum of 6-12 months before department will consider hiring.

Dress code: Business Casual

Must have: great organizational skills, good customer service, attention to detail, self-motivation, and good communication skills. Must be able to multi-task have an investigative nature, curious & ask questions to ensure accuracy.

GENERAL SUMMARY:

Asset Management Contract Analyst is responsible for reviewing, analyzing and negotiating service contracts for clinical and non-clinical equipment. Works with vendor and legal department to negotiate contract terms and conditions. Evaluates contract performance, performs cost analysis, reviews service history and communicates with departments to access their needs. Contract Analyst ensures contract terms are fulfilled and acts as a liaison to resolve any contract related issues. Validates and ensures all contract invoices are accurate and paid according to contract terms. Performs an annual contract evaluation and addresses any non-performance issues and negotiates refunds. Ensures all contract information is accurately documented in contract database and provides contract cost forecast for budgeting purposes. Interacts with customers in multiple locations and services their needs in a manner consistent with department goals and expectations. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

KNOWLEDGE AND SKILLS REQUIRED:

• Knowledge of supply chain logistics.

• Strong oral and written communication skills.

• Proficiency in Microsoft Office (Word, Excel, and Outlook).

• Ability to navigate computerized data systems online

• Strong organizational skills

• Ability to multitask priorities while meeting project deadlines.

• Ability to complete analysis and determine best course of action.

KNOWLEDGE AND SKILLS PREFERRED:

• Knowledge of hospital products for specific service lines i.e. Operating Room (OR), Cath Lab, Surgery, Radiology, Facilities, etc.

• Ability to accept responsibility and accountability for his/her actions.

• Knowledge of healthcare industry operations.

• General knowledge of maintenance terminology.

• General accounting knowledge.

• General knowledge of legal terminology

EDUCATION AND EXPERIENCE REQUIRED:

• Minimum of four years supply chain experience, OR

• Bachelor’s Degree in business administration, healthcare or related field.

• 3 years’ customer service experience

• 2 years’ contract negotiation experience

EDUCATION AND EXPERIENCE PREFERRED:

• Healthcare purchasing experience

• Ability to evaluate contract performance

• Ability to resolve conflicts

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

Demonstrates Advent Health core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.

• Performs in-depth evaluation of service contracts for clinical and non-clinical equipment based on needs by analyzing all relate data such as service history, repair cost history, service trends and industry standards.

• Determines equipment maintenance service strategy based on cost analysis results. By evaluating time and material vs. service contract cost.

• Negotiates pricing, service levels, equipment loaners, coverage hours and response time. Also negotiates out of contract cost such as after-hours labor rates, parts and damage discounts. Ensures service contracts are executed within contract terms maintaining a 95% compliance.

• Develops and maintains good working relationships with customers and suppliers. Ensures that critical information such as “End of Life” is documented in our system and department is notified.

• Ensures that all required documentation and approval are obtain before finalizing contract. Responsible for ensuring a Business Associate Agreement is executed as applicable. Ensures that contracts dealing with software or network connections are reviewed and approved by IT department prior to executing contract.

• Review’s contract terms and conditions and works closely with Legal department to review and negotiate optimal contract terms and conditions.

• Acts as a contract liaison between customer and supplier to find resolution to any disputes or service-related issues. Conducts an annual contract performance evaluation to ensure all contract terms are fulfilled, resolves any contract deficiencies and negotiates refunds for non-performance.

• Documents all contract addendums/deletions to ensure billing is accurate, disputes any invoice discrepancies and process payments according to contract terms. Ensures contract database is updated. Ensures that invoice accrual don’t exceed 90 days.

• Tracks all negotiated savings for reporting purposes.

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