Job Description

We are looking to expand our Warehouse Team. Warehouse team members are responsible for the physical and digital receipt, organization, and fulfillment of Tom Beckbe’s inbound/outbound orders. As a Warehouse Operations Specialist, you will be responsible for the timely and accurate fulfillment of online and wholesale customer orders, store requests, and sample management. You will work closely with customer service representatives, warehouse staff, carriers, manufacturers, suppliers, store managers, and other team members to meet customer expectations. 

Key Functions

• Warehouse Organization
• Inventory Management
• Fulfillment

Expectations Over Time

Within 30-days, you will…

• Be proficient in pick/pack/ship processes.
• Know best practices for handling direct-to-consumer, wholesale, and marketing orders/materials.
• Maintain the flow of products in and out of the warehouse.

Within 60-days, you will…

• Be proficient in product/SKU organizational systems and warehousing locations.
• Work with the Customer Success team to resolve customer tickets.
• QC, process, re-merchandise, and reshelve returned inventory.

Within 90-days, you will…

• Be proficient in the basics of Fulfillment Management Software and ERP functionality.
• Work with logistics to plan, arrange, and schedule freight shipments.
• Operate independently and lead the fulfillment team/initiatives.

Qualifications

• Must be able to lift 50lb with regularity.
• Forklift certification is preferred, but not required.
• Previous experience with eCommerce or omni-channel fulfillment is a plus.

At Tom Beckbe, we are committed to creating a work environment where our team members can grow professionally, flex their creative muscles, and contribute to our mission of providing high-quality outdoor apparel and gear.

Experience – With a small and nimble team, all Tom Beckbe employees can expect to gain experience at a faster pace and in a wider range of areas than comparable positions within other organizations. All employees, regardless of position, have direct access to and work directly with senior management on a regular basis. Employees have visibility into all aspects of the business and the opportunity to develop new skills and learn from their coworkers. 

Collaborative Environment – The Tom Beckbe working environment is built around collaboration among team members with different areas of expertise and experience. We share a common objective to provide the absolute best in outdoor apparel and gear, customer service, and in-store experiences. We achieve these goals by working together, sharing responsibility, and constantly improving. We recruit new employees who are team players and who thrive on the challenges that a growing business presents. 

Training – We offer on-the-job training in a variety of disciplines depending on employee interest and responsibilities. New employees can expect to learn from subject-matter experts in a variety of disciplines, building transferable skills and gaining an understanding of the full scope of operations of a consumer retail brand. 

Advancement – We believe strongly in helping our employees build successful careers, both while they are at Tom Beckbe and beyond. We have a track record of promoting employees from within Tom Beckbe, and our alumni have leveraged their experience here to advance their careers and meaningfully contribute to other businesses and organizations. Tom Beckbe alumni have also pursued MBAs and other professional degrees at top-ranked universities.

Interested in learning more? Please send an email indicating the job you are interested in, along with a resume, to info@tombeckbe.com.

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