Job Description

Workforce Development Training Manager

CRG is partnered with an organization seeking a Workforce Development Training Manager to join their team with responsibility for evaluating the training needs within the organization, making recommendations, developing, implementing, and delivering training programs. Reporting to the CHRO, this position oversees the strategies and initiatives aimed at developing and enhancing the skills of the workforce and ensures that employees have the necessary skills and knowledge to perform their roles effectively and meet the evolving needs of the business.

Opportunity: Direct Hire

Location: Greater Charlotte, NC area (highly flexible hybrid schedule)

Benefits:

• Full comprehensive healthcare benefits

• Competitive PTO plan

• 401k: 2% + 100% company match up to 8%

• Supplementary benefit plan options

Responsibilities:

• Oversee the planning, development, implementation, and delivery of training programs within the organization.

• Identify skill gaps, design curriculums, and evaluate effectiveness of training initiatives to ensure employees possess the necessary skills to meet current and future organizational needs.

• Conduct needs analysis to identify current and future skills gaps across the organization.

• Assess employee performance and determine training requirements.

• Collaborate with various departments to align training with business goals and manage the overall workforce development strategy.

• Provide talent development through identifying high-potential employees and developing customized training plans for career progression.

• Create career paths for key positions within the organization.

• Provide curriculum development by designing and developing comprehensive training programs, including course content, delivery methods (online, in-person), and learning materials to address identified skill gaps.

• Coordinate all training delivered throughout the company including safety, information technology, human resources, member support, operations, and any other functional areas of need.

• Deliver training to leaders, supervisors, and individual contributors.

• Track and evaluate the impact of training programs through post-training assessments, performance metrics, and feedback mechanisms to measure return on investment.

• Manage and oversee the training budget, allocate funds for program development, and manage costs effectively.

• Ensure managers are up to date with changes to administrative policies and procedures through training delivery.

• Analyze data and performance metrics to identify training needs and measure program effectiveness.

• Comply with all industry regulations and legal requirements with the training programs developed and delivered.

Qualifications:

• Bachelor’s degree or higher, ideally in Human Resources, Training, Learning Design, Learning & Organizational Development or related field.

• 7+ years of learning and development experience, including adult learning principles and instructional design methodologies.

• Experience in instructional design, understanding adult learning principles and ability to design engaging and effective training programs.

• Ability to analyze data and performance metrics to identify training needs and measure program effectiveness.

• Strong project management skills to plan, execute, and monitor training initiatives.

• Exceptional communication skills, including writing and editing to effectively present training materials, engage with stakeholders, and influence decision-making.

• Ability to work with cross-functional teams and build strong relationships with stakeholders.

• PHR/SPHR certification preferred.

JN007, JN032

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